Gonzobanker

DECEMBER 22, 2020

This Year was brought to you by the number 2020 and the letters W, T and F” – Big Bird (more or less). Banks and credit unions had to fundamentally change their delivery, support and relationship management models at scopes and speeds that were unheard of. THE BANK AWARDS. Most Oft-Heard Statements of 2020.

Idaho 172

Idaho Community Industry Strategy 172

Abrigo

OCTOBER 20, 2020

Key Takeaways Gain an understanding of the current state of banking and future expectations. The banking industry has faced many challenges in 2020, from transitioning to CECL, managing Paycheck Protection Program loans, and navigating an unprecedented economic recession. Lending & Credit Risk. Drive Growth.

Management 195

Management Lending Community Strategy 195

South State Correspondent

JANUARY 30, 2024

The good news is that for many other areas, budgets are lower at banks compared to last year, and the fact that IT is still positive underscores the strategic imperative that banks face to digitize traditional operations, reduce costs, gain scale, and improve the customer experience.

Capital 195

Capital Operations Customer Experience Comparison 195

South State Correspondent

OCTOBER 26, 2023

Identity management, ID proofing, preventing account takeovers, limiting card-not-present risk, the rise of social engineering on remote workers, and more cyber-crime-as-a-service offerings had most of the buzz. This will present some customer experience and technological hurdles for many financial institutions.

Conference 221

Conference Las Vegas Fraud Case Study 221

Abrigo

FEBRUARY 27, 2020

This means having processes and people in place for bringing in borrowers, identifying the right loans to book, pricing them correctly, and closing loans quickly and efficiently enough to meet customer needs and institutional goals. The types of inefficiencies and delays are those that can also result in unhappy customers and staff.

Lending 243

Lending Survey Data System 243

Abrigo

SEPTEMBER 2, 2020

See how digitization can improve customer experiences. Community financial institutions must strike the right balance between digitalization and personal service. Lending & Credit Risk. Credit Risk Management. Lending & Credit Risk. learn more. Balancing digitization and personal service.

Lending 259

Lending Community San Antonio Survey 259

Abrigo

SEPTEMBER 2, 2020

See how digitization can improve customer experiences. Community financial institutions must strike the right balance between digitalization and personal service. Lending & Credit Risk. Credit Risk Management. Lending & Credit Risk. learn more. Balancing digitization and personal service.

Lending 195

Lending Community San Antonio Survey 195