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CFPB Feb. 2016 complaint report highlights prepaid card complaints, complaints from Texas/Houston metro area consumers

CFPB Monitor

The CFPB has issued its February 2016 complaint report which highlights complaints about prepaid cards and complaints from consumers in Texas and the Houston metro area. For January 2016, debt collection continued to be the most complained-about financial product or service, representing about 31 percent of complaints submitted.

Houston 60
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Chick-fil-A Now Has Butler Bells

PYMNTS

With the device, customers can call for a staff member who will receive an alert on his or her smartwatch to help them with a question, place a second order or find a manager, CNBC reported. The device comes to the chain after Joseph DeCola, a Houston franchise owner, spotted one while on vacation in Hawaii.

Hawaii 101
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CVS Health Unveils Atlanta HealthHUBs; Target’s Digital Sales Rise Despite Slow Growth

PYMNTS

Retailers are aiming to help consumers manage chronic diseases as well as their overall health and wellness through new brick-and-mortar experiences. CVS Health started to test out HealthHUB locations last year in Houston to “overwhelming customer satisfaction” per the announcement. The value of receipts at merchants increased 0.3

Atlanta 131
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15 Minutes With … Jimmy Rasmussen

Independent Banker

I have served on the audit committee (yes—we are thoroughly audited) for the past three years and will be serving on the budget committee in 2016. Finally, I focus on economic news in our markets, which include five communities south of Houston. I fly to Dallas the evening before each meeting and fly back on Thursday afternoon.

Dallas 131
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How QSRs Bring Mobile And Digital Payments To The Table

PYMNTS

Their efforts come as mobile ordering is more popular than ever: The volume of orders placed via mobile apps jumped a whopping 130 percent from 2016 to 2018, according to the PYMNTS Mobile Order-Ahead Tracker. ChowNow also said that 3L Capital Co-founder and Managing Director Shawn Colo would join the company’s board.

Mobile 179
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Retail Pulse: Luxury Brands Eye Airport Retail; Panera Bread Tests Dinner Menu

PYMNTS

Bacardi Managing Director of Global Travel Retail Vinay Golikeri said, according to the outlet, “Over half of the people, when they travel and browse stores, they’re looking for something they can’t find back home.” The company said in an announcement that the fleet from Nuro will serve some customers in Houston who make online orders.

Retail 101
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FinovateSpring 2016 Live Blog – Day 1

William Mills

William Mills Agency and Beyond the Arc will be live blogging at FinovateSpring 2016. OurCrowd is bringing a fintech solution to the process of sourcing and managing deals. Interesting take on managing customer experience, a big topic nowadays. Houston Frost (SVP, Prepaid Products). David Schreffler (EVP, Sales).