William Mills

MAY 10, 2016

William Mills Agency and Beyond the Arc will be live blogging at FinovateSpring 2016. They offer chat bots for customer support, with the ability to create custom bots. There is a growing focus on customer experience and related compliance issues. Kofax has a great suite of solutions for authenticating customers.

San Jose 40

San Jose Customer Experience Mobile social media 40

PYMNTS

MAY 3, 2019

Small businesses (SMBs) are rarely early adopters of new financial technology (FinTech). Only a few years ago, small businesses lagged in global payments technology uptake. In the U.K.,

Payments 151

Payments Fintech Customer Experience Technology 151

William Mills

MAY 11, 2016

William Mills Agency and Beyond the Arc will be live blogging at FinovateSpring 2016. Banks are not experts in IT, so now they can leverage plug-and-play technology functionality. 01:20 pm William Mills, CEO of William Mills Agency, and Stephen Ramirez, CEO of Beyond the Arc, discuss highlights from FinovateSpring 2016 Day 1.

Video 40

Video Lending social media Analytics 40

William Mills

SEPTEMBER 9, 2016

William Mills Agency will be live blogging at Finovate Fall 2016. Addresses compliance, fraud experience and customer experience analytics. Customers want self-service capabilities but regulation and risk is top of mind that get in the way of digital interactions. Check back for new updates throughout the day.

social media 40

social media ATM Mobile Customer Experience 40

William Mills

MAY 11, 2016

William Mills Agency and Beyond the Arc will be live blogging at FinovateSpring 2016. It’s all done through the smartphone, with bank-level security. Chip card reader for when customers are shopping online to improve security. Demo: “Audit Smarter” – ask clients to download mobile app for security authentication.

Video 40

Video Mobile social media Analytics 40

CB Insights

DECEMBER 5, 2017

K2, for example, is providing customized threat intelligence for AIG’s CyberEdge product. In addition, Allianz-backed Simplesurance , which offers point-of-sale insurance policies via online retailers’ websites, partnered with Munich Re Digital Partners in October 2016 to jointly develop new insurance products. 13 in 2015.

Strategy 28

Strategy Marketing Analytics Innovation 28

CB Insights

JULY 16, 2017

USAA has slowed down its activity significantly, investing in just 5 new companies since the start of 2016. K2, for example, is providing customized threat intelligence for AIG’s CyberEdge product. Stated investment focus: The Internet of Things (car/home/health), data and analytics, innovative customer experiences, distribution (i.e.

Strategy 28

Strategy Marketing Analytics Innovation 28