Remove support disputes-complaints transaction-disputes
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Employer prevails in latest FAA preemption ruling from U.S. Supreme Court

CFPB Monitor

The employment agreement in Viking River contained a class action waiver providing that in any arbitral proceeding, the parties could not bring any dispute as a class, collective, or representative PAGA action. Her complaint also asserted a wide array of other code violations allegedly sustained by other Viking employees.

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Global Fraud Trends: What’s Happening and What’s Next?

FICO

We began transacting on our mobile phones like never before. Here, the fraudster places a voice call to the victim, pretending to be the bank, and tells them there’s a fraudulent transaction on their card. Julie cited Aite-Novarica research that illustrated how much traction mobile transactions had gotten during the pandemic. “A

Fraud 52
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Atlanta federal district court interprets CFPA standard for “substantial assistance” liability

CFPB Monitor

Earlier this year, the CFPB filed a complaint in Atlanta federal district court targeting an alleged debt collection scam in which not only were the debt collectors named as defendants (Debt Collectors) but three companies involved in providing payment processing services to the Debt Collectors were also named as defendants.

Atlanta 60
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The Future of Checks – Tales From The Crypt

South State Correspondent

The rise of card-not-present transactions for phone and then e-commerce, starting in 1994, cannibalized check volume, as did Paypal, retail ACH for phone and internet transactions in 1998. Thinking through how to turn a checking account into a transaction account is critical to the longevity of a bank.

Fraud 195
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What Happens When Marketplaces Use Humans To Deliver Customer Service

PYMNTS

In Yapstone’s case, because it powers real estate rental marketplaces, the transactions it handles are typically big ticket, infrequent purchases that mean a great deal to both the buyer and the supplier. Most of the transactions it manages go very smoothly. Making the Customer Whole.

Course 170
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A response to comments made at Senate Judiciary Committee’s arbitration hearing

CFPB Monitor

By contrast, it costs $400 to file a federal court complaint. In fact, the opposite is likely true — a case settles because the parties found a way to compromise their positions and resolve their dispute. The company pays the remainder of the fees.

Study 68