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Branching Out: Physical Locations Boost CUs' Digital Plans

PYMNTS

Houston-based First Service Credit Union has selected a third-party provider’s digital banking suite to enhance its members’ online access to financial services. The tool acts as an automated investment solution for members and also features a chatbot that leverages artificial intelligence (AI) to answer frequently asked questions.

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Kicking The ‘Virtual’ Tires To Spur Car Sales As COVID-19 Hits Automakers

PYMNTS

In one example, TrueCar.com , an online auto marketplace, has forecast that March sales will be down by around 37 percent, and April sales might be down between 50 percent and 60 percent. Drive” program in place since 2013, allowing consumers to shop for cars and apply for financing online rather than on-site at the dealership.

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Inside Chipotle’s Decade Of Digital-First Ordering Innovation

PYMNTS

A convenient and seamless ordering experience from online and mobile channels is essential for restaurant customers. The Tracker also delves into the different ways restaurants are adding tools powered by artificial intelligence (AI) to their ordering portfolios. Deep Dive: Enhancing Customer Service With CRM Tools.

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Rescuing The Restaurant Business From App Decline

PYMNTS

Restaurant owners see it as a necessary evil; consumers see it as a necessary tool. The model for the DineVite online and mobile app is actually similar to social media. As the year rolls on he expects to launch in Seattle, Los Angeles, San Francisco, Austin, Dallas, Houston, Chicago, Boston and Miami.

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How QSRs Are Enhancing The Dining Experience With Digital Innovations

PYMNTS

Mobile ordering is available at the chain’s Denver, Boston and Houston locations, with more markets said to be in the works for this year. Nearly 65 percent of QSR managers see online/app ordering as important for future success. percent of QSR managers say kitchen automation is an important tool for a QSR’s future success.

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Retail Pulse: Brookstone Files For Bankruptcy; Kroger Launches New Delivery Service

PYMNTS

Brookstone came on the scene in 1965, selling tools that were hard to find, and was the kind of place that shoppers would explore to new and quirky items. Both have operations online under new owners, reported The Wall Street Journal. The offering will debut in Houston, Louisville, Nashville and Kroger’s hometown of Cincinnati. .

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FinovateSpring 2016 Live Blog – Day 1

William Mills

Qumrum allows banks to actually document customer interactions online. We enable FIs to record everything that goes on with the customers transactions on mobile, online, social and let the FI validate interactions on that site. This is a tool that helps you to leverage stock research and stock picking tools.