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Branching Out: Physical Locations Boost CUs' Digital Plans

PYMNTS

The pandemic has cost more than 300,000 lives in the United States alone, and it has also challenged many institutions — such as credit unions (CUs) — that were never designed to operate on a primarily remote basis. Credit unions have stepped up to reinforce their digital operations during the pandemic.

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Inside Chipotle’s Decade Of Digital-First Ordering Innovation

PYMNTS

A convenient and seamless ordering experience from online and mobile channels is essential for restaurant customers. The Tracker also delves into the different ways restaurants are adding tools powered by artificial intelligence (AI) to their ordering portfolios. Deep Dive: Enhancing Customer Service With CRM Tools.

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Rescuing The Restaurant Business From App Decline

PYMNTS

Restaurant owners see it as a necessary evil; consumers see it as a necessary tool. The model for the DineVite online and mobile app is actually similar to social media. The operative word is control. “I Apps like Seamless, Delivery, Caviar, and Grubhub have taken the process of ordering and made it easy.

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Retail Pulse: Brookstone Files For Bankruptcy; Kroger Launches New Delivery Service

PYMNTS

“The decision to close our mall stores was difficult, but ultimately provides an opportunity to maintain our well-respected brand and award-winning products while operating with a smaller physical footprint,” he said. Both have operations online under new owners, reported The Wall Street Journal.

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33 Ways Drones Will Impact Society: From Fighting War to Forecasting Weather, UAVs Change Everything

CB Insights

A drone or a UAV (unmanned aerial vehicle) typically refers to a pilotless aircraft that operates through a combination of technologies, including computer vision, artificial intelligence, object avoidance tech, and others. But drones can also be ground or sea vehicles that operate autonomously. Conservation.

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Surviving The Retail Apocalypse: The Technologies And Trends That Can Help Brick-And-Mortar Thrive Again

CB Insights

E-commerce sales growth is pulling ahead of total retail sales ( 17% vs. 6% for year-over-year in Q4’17), and Amazon is controlling upwards of 40% of online sales in the US, according to the US Department of Commerce and Slice Intelligence, respectively. ” — Alistair Davidson, CFO, Ikea.

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From AT&T To Xerox: 65 Corporate Innovation Labs

CB Insights

It’s open to all Googlers and boasts 3D printers, tons of tools, a CNC machine, and plenty of collaborative workspace to encourage out-of-the-box thinking. They’ve also got six foundry labs located around the world: Atlanta, Houston, Palo Alto, Plano, and Israel. Innovation Lab Name: TCS Innovation Labs. Founded: 1981.