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Today’s Cyber Risk Management

Cisco

The past 20 years have visibly demonstrated the impact large scale events have on market, credit, and operational risks in financial services. The subsequent regulatory activity in response to these events focused on operational risks. Cyber risk is the largest and fastest growing operational risk within financial services.

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FFIEC Cybersecurity Maturity Assessment Tool

Cisco

This framework is especially relevant given the recent FFIEC Architecture and Operations update and the Executive Order on Cybersecurity from 2021. The assessment applies principles of the FFIEC IT Handbook and the NIST Cybersecurity Framework. Derivative Impacts on Infrastructure and Security Teams. Delivery Channels.

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4 Ways to Create a Better Customer Experience in Fraud

FICO

As a fraud professional, I am passionate about fighting financial crime — yet, at the same time, I tout the importance of balancing security with the customer experience. I thought through what steps the fraud operations team might be taking to resolve these mysteries. My former wireless provider, I will add.). The good news?

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Top 5 Fraud Manager Considerations During COVID-19

FICO

Improve our defenses, and refresh our operations handbook, to handle the increase in mule accounts for money laundering. Also, with reduced staff in the office, it’s important to consider other operational changes such as an increase in the volume of cases that go to auto-resolution to assist with operational capacity.

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Finovate Debuts: Capriza Makes Enterprise Apps Uber-Easy

Fintech Labs Insights

Nobody needs a manual to use FaceBook, or a handbook to guide them through an Uber app. Capriza turns complicated business processes into efficient, secure, mobile apps designed around the user’s workflow, not the other way around. Why should enterprise software be any different? The technology also should be personal.