article thumbnail

The Big Spike In ‘CEO Fraud’

PYMNTS

As for the areas where scammers managed the biggest hits, business email compromise (BEC), confidence/romance fraud and spoofing were the top three types of crime in terms of monetary losses. BEC fraud does not respect seniority, and it pays exceedingly well.”. billion (or slightly over half) of all losses tracked in 2019.

Fraud 253
article thumbnail

The FCA Is Proposing Changes To Help Victims Of APP Fraud

PYMNTS

on Tuesday (June 26) announced it is proposing changes to complaint handling rules to help victims of authorized push payment (APP) fraud. there were 43,875 cases of authorized push payment fraud, amounting to total losses of £236 million in 2017. The FCA takes push payment fraud and the harm it causes to consumers very seriously.

Fraud 108
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What Check Fraud Can Teach Banks About Preparing For The Instant Payments Future

PYMNTS

If there was a handbook for how to become a successful fraudster, the first sentence of the first chapter would go something like this: “Go where the money is.”. Check fraud has become increasingly sophisticated and digital, just like every other form of payment fraud over the last decade. The Whole New World of Check Fraud.

Fraud 162
article thumbnail

4 Ways to Create a Better Customer Experience in Fraud

FICO

As a fraud professional, I am passionate about fighting financial crime — yet, at the same time, I tout the importance of balancing security with the customer experience. It came as a big shock, then, when I found myself in the middle of a fraud investigation — by my own wireless provider! (My My former wireless provider, I will add.).

article thumbnail

Top 5 Fraud Manager Considerations During COVID-19

FICO

History tells us that things like natural disasters, times of economic instability, and fears of recession or unemployment provide the perfect environment for increased fraud and financial crime. So, I thought I would outline my top 5 fraud manager considerations during COVID-19. Examples include fake emails from CDC, WHO, and FEMA.

Fraud 52
article thumbnail

Helping SMBs Crack Digital ID Verification

PYMNTS

To take a phrase from the journalist’s handbook: Trust, but verify. The goals of any digital identity verification process or technology include stopping fraud in its tracks, preventing fake accounts from ever being opened and, at the most basic level, maintaining (and even building) a client’s reputation for trustworthiness.

Handbook 171
article thumbnail

Is a Test Environment Necessary? 5 Reasons Why Financial Institutions Need One for Their AML & Fraud Monitoring Systems

Abrigo

The FFIEC IT Examination Handbook goes into more detail and states that “large and complex institutions should have a change management policy that defines what constitutes a change and establishes minimum standards governing the change process.” Fraud scenarios that use single- and multi-channel fraud detection? Now that's big.

Fraud 150