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User Experience Is Key to Customer Satisfaction, Report Says

Bank Innovation

Having a "frictionless" user experience (UX) is among the top three qualities that bank customers look for when picking a new bank, right after "security" and "trustworthiness," according to a new report by financial technology provider, FIS.

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FinovateSpring 2016 Live Blog – Day 2

William Mills

Customers can store all of their online profiles in one secure location to improve user experience. Fiserv is meeting that need for FIs and millennials. Industry leader Fiserv is tackling the issue account opening for Millennials. Walk through the purchase experience. Who is the target audience? That’s new.

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From ACH To IoT: Looking Back On A Year Of Trackers

PYMNTS

Getting on board with this new technology is key for banks and financial institutions as they look for ways to attract millennial consumers. This year, the Digital Banking Tracker looked at millennialsfinancial habits and why younger users favor digital banking solutions over traditional banking models.

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Finovate Fall 2016 Live Blog – Day 1

William Mills

The network lets the user ask family and friends to HELP the user buy something. I’ve heard that financial planners are having a hard time getting Millennials thinking about retirement but instead focus on short-term financial goals – homes, vacations, etc. How can you preserve the digital user experience?

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Fall In! FinovateFall 2015 Presenting Companies Revealed

Fintech Labs Insights

ArcBit aims to lever Bitcoin and Blockchain technology to connect you to the global Internet economy. Authy delivers proven fast-to-implement, highly scalable and reliable 2FA with an intuitive user experience and a powerful API. Auvenir is a smarter way to audit financial statements. Dynamics, Inc.

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