Remove Examples Remove Fintech Remove User Experience Remove UX
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CFPB seeking to hire technologists

CFPB Monitor

The CFPB is seeking experts in data science, software engineering, product design, product management, and user experience (UX). Design & UX: Use expertise to help the CFPB understand how certain UX techniques can be harmful to consumers.

UX 78
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SMB Alt-Lending Gears Up For Another Industry Shakeup

PYMNTS

It also opened the door for a boom of FinTech innovation and a flood of alternative lenders targeting the small- to medium-sized business (SMB) segment. But that’s not to say that these FinTechs have a certain path ahead. For lenders – both FinTechs and legacy players – it remains to be seen how borrowing behavior will change.

Lending 171
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Innovating in the open: How the changing GRC landscape inspired IBM GRC’s latest releases in 2018

Insights on Business

OpenPages with Watson v8 offers a completely reimagined user experience with a specific focus on engaging the first line of defense (or infrequent user) with a low touch, zero training model. For example, we have created options for even deeper levels of granularity (definitions, sub requirements, exceptions, conditions, etc.),

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Mobile UX: A First Look at “Second Look” Transaction Alerts from Capital One

Fintech Labs Insights

The bane of the mobile user experience is dealing with (ultimately ignoring) all the false positives you get through most notification services. Bottom line : This is just one example of a more proactive approach to helping customers deal with day-to-day finances. I clicked through the notice out of curiosity.

UX 17
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Finding Front- And Back-Office Flexibility In SMB Banking

PYMNTS

The small business FinTech arena continues to blossom as more developers explore ways to address a market historically underserved by traditional financial institutions (FIs). The Front-End Strategy: UX. “We think of the user experience as critical and want to apply this philosophy on the business side.”

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Alerts: Discover Card Highlights Merchant Refunds

Fintech Labs Insights

For example, Discover does a great job with its email. But after clicking through the email, the user experience (UX) gets a bit gummed up. What to do about it? For one, when you have good news, CELEBRATE! And one of the easiest ways to do that is when a merchant refund appears on a credit or debit card account.

Cards 16
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Lessons From The Failed Chatbot Revolution — And 5 Industries Where The Tech Is Making A Comeback

CB Insights

But while many chatbots didn’t meet users’ high expectations, they haven’t entirely fallen short. Today, the bots are still being used across industries like fintech, healthcare, sales and CRM, retail, and even law — and they’re having important, though quiet, effects. Fintech: Contract review & bill negotiation.