Wed.Apr 03, 2024

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Credit card complaints jumped 38% last year: CFPB

Payments Dive

The Consumer Financial Protection Bureau received 70,000 card-related complaints from consumers last year, according to a report last week.

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Two Perficient Colleagues Quoted in Forrester Report on Emerging Insurance Technologies

Perficient

Insurers are constantly striving to improve their operations, provide better experiences for customers, and minimize risks. Perficient insurance experts were interviewed for Forrester’s report, “ The Top Emerging Technologies In Insurance, 2024 ,” and discussed technologies expected to emerge in the insurance industry over the next five years, considering them now, and in the short-term, medium-term, and long-term future.

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PayPal pursues pricing power

Payments Dive

The digital payments pioneer aims to increase pricing for its services to boost profitable growth under a new management team.

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KeyBank diffuses community tensions with new agreement

American Banker

A year ago, the National Community Reinvestment Coalition accused KeyBank of redlining. On Wednesday, the NCRC and Key announced a $25 million "agreement" that NCRC CEO Jesse Van Tol says could open the door to a new community benefits plan.

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Elevating Accounting Practices: The Power of Outsourcing and Automation in the Digital Age

Speaker: Nancy Wu, Head of Sales and Customer Success at SkyStem

Join us for an enlightening webinar as we delve into the transformative realm of modern accounting practices. In today's digital age, the convergence of outsourcing and automation has revolutionized how businesses manage their financial operations. In this webinar we will explore the synergistic potential of these two strategies to streamline processes, enhance accuracy, save cost and drive strategic decision-making.

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Treasury Prime, Narmi partner to offer FedNow service

Payments Dive

The partnership aims to simplify and accelerate the adoption of FedNow by small and medium-sized financial institutions in Treasury Prime’s network.

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More Trending

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Flow of funds and the UK real economy

BankUnderground

Laura Achiro, Gerry Gunner and Neha Bora A flow of funds framework is a way of understanding and tracking the movement of financial assets between different sectors of the economy. This blog specifically analyses UK corporate and household sectoral flows from 2000 to the present and highlights how this framework can reveal useful trends and signals for policymakers about the real economy.

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Citizens streamlines with Blend ahead of falling interest rates

BankInovation

Citizens Bank is expanding its use of cloud-based banking platform Blend to offer bank customers easier access to credit through the tech provider’s credit card solution.

Cards 63
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Stuck in the middle: Addressing the gap in senior housing with financial solutions.

PopularBank

As the youngest baby boomers approach retirement, the number of retirees in the United States keeps growing, with many of them retiring as middle-income seniors. A study from the University of Chicago found the number of retirees within that segment will nearly double in the next 10 years. More than half of them will not be able to afford the yearly costs of $60,000 for assisted living rent and other expenses.

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Citi asks judge to toss NY AG's 'imaginative' wire-fraud lawsuit

American Banker

Letitia James, the New York state attorney general, sued Citigroup and argued it should be liable for fraud cases involving consumer wire transfers. But Citi said the AG's view would bring about a "sea change in banking law.

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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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Credit Unions Can Win Big With Small Business Banking

Jack Henry

Credit unions of the past were laser-focused on their target market, quietly growing their base.

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TD Bank Group announces multiyear relationship with Google

American Banker

TD moved its automated trading service to the cloud, in the hopes of new levels of efficiency and computational power.

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Be Seen With Search Engine Advertising

Image Works Direct

Welcome to the world of online everything! This is where your audience is, so this is where you go to be seen.

Online 36
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Barr: Liquidity pressure has eased; agencies eyeing unrealized losses, CRE

American Banker

Federal Reserve Vice Chair Michael Barr Wednesday discussed regulators' ongoing concerns over banks' unrealized losses and commercial real estate values — particularly in the office sector.

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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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Inside Capital One’s Auto Lending Innovation Machine

The Financial Brand

This article Inside Capital One’s Auto Lending Innovation Machine appeared first on The Financial Brand. Putting Capital One auto loan power into a mobile app is just one of the ways Sanjiv Yajnik and his teams have shaken up banking. This article Inside Capital One’s Auto Lending Innovation Machine appeared first on The Financial Brand.

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CFPB's Rohit Chopra warns of 'creep of consolidation' in bank M&A

American Banker

The federal agency's director said Wednesday that regulators were working to refocus bank merger evaluations on community impact.

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Washington, Banks & AI: Here’s How to Get Ready for More Scrutiny

The Financial Brand

This article Washington, Banks & AI: Here’s How to Get Ready for More Scrutiny appeared first on The Financial Brand. If your bank is adopting more and more AI tools, don't put off developing and using an institution-wide policy to control usage and risks. This article Washington, Banks & AI: Here’s How to Get Ready for More Scrutiny appeared first on The Financial Brand.