Remove eBook Remove Management Remove Regional Remove Security
article thumbnail

FICO Survey: US Consumers’ Payment Methods Linked to Fraud

FICO

FICO published our 2021 Digital Consumer Banking and Fraud Survey today that emphasizes consumer perspectives on customer experience and fraud prevention management. . Some Consumers Lack Confidence in Bank Security, Dissatisfied. However, 17% of US customers are dissatisfied with security and fraud prevention management.

Survey 52
article thumbnail

FICO Survey: US Consumers’ Payment Verification Methods Linked to Fraud

FICO

FICO published our 2021 Digital Consumer Banking and Fraud Survey today that emphasizes consumer perspectives on customer experience and fraud prevention management. . Some Consumers Lack Confidence in Bank Security, Dissatisfied. However, 17% of US customers are dissatisfied with security and fraud prevention management.

Survey 52
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Enterprise Fraud Solution Buyers Want More Agility, More Data

FICO

In August 2022, we commissioned a survey of 156 global executives and managers from retail banks and retail financial institutions. The data from this survey revealed global trends, along with regional differences, that demonstrate the ongoing commitment that financial institutions have for finding and stopping payments fraud.

Fraud 52
article thumbnail

Mitigating Risk With Payment Flexibility: Continuity In The Face Of Uncertainty

PYMNTS

Here are a few examples of capabilities that enable our clients to manage unforeseen circumstances related to payments: Clearing options: Providing two or more local clearing options in each major region ensures redundancy if one bank partner is disrupted. Security: Unfortunately, there are those who seek to profit from uncertainty.

Payments 150
article thumbnail

Payments 2016: The Year Of EMV-Enabled Cards

PYMNTS

PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. While customers were not exactly sure how that fraud protection occurred or about the significance of the chip card, they felt more secure when making their purchases.

Cards 116
article thumbnail

Proactive Customer Communication for Fraud Prevention

FICO

One of the most interesting takeaways for me is that banks have an opportunity for proactive, personalized customer communication, in the channel of their choice, to provide fraud detection and fraud prevention, as well as to manage fraud cases so that they can be bought to a conclusion more quickly and with a better customer experience.

Fraud 52
article thumbnail

Strong Fraud Protection Could Draw More Customers - Survey

FICO

The banking and financial services landscape has evolved rapidly over the past few years, and fraudsters have been swift at managing this change. In the UK, trade bodies have called for fraud levels to be considered a national security threat. Fingerprint scans rank the highest, and their relative security is regarded as excellent.

Fraud 52