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A Masterclass in Bank Total Experience In One Graphic

South State Correspondent

We have prepared a free ebook that contains brainstorming questions to help you better understand total experience. Consider a regional bank with a “digital transformation initiative” that rolled out its new “digital user experience” for its retail customers in 2020. You can download it HERE.

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Pawn Shop Startup PawnHero Comes To Philippines

PYMNTS

PawnHero only runs in the Philippines for now but could expand regionally to other countries with significant underbanked populations coupled with an increasing rate of mobile penetration. One regional target in sight is South Asia — the region is estimated by the World Bank Group to the highest percentage of unbanked customers worldwide.

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2019 US Consumer Survey of Vehicle Vehicle Finance Perceptions: 5 Takeaways

FICO

Dealership financing held strong and was the most preferred channel across all regions and all age groups. Dealership financing was the most preferred channel across all regions and age groups. Bank / financial institution lending held steady.

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242 Startup Failure Post-Mortems

CB Insights

BTCjam, a P2P marketplace launched in 2012 to borrow and lend using bitcoin, announced the company has made “the difficult decision” to close up shop, according to multiple news sources. It did not close because the customer base isn’t there or due to a lack of demand for its lending products. Product: All Romance eBooks.

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The Threat That Could End Community Banking & What To Do About It

Small business lending is ground zero for this imminent disaster. On the surface, things are going well for community and regional banks and credit unions. Though only in charge of a small percentage of total assets, they’re disproportionately dominating small business lending.