Perficient

FEBRUARY 18, 2021

That said, many lessons can be learned by looking across various industries for best practices around understanding the customer journey, engaging brand experiences, and Millennial and Gen Z customer acquisition and servicing. The approach we took, and you’ll see in the presentation, are real-world examples of digital trends.

Digital Strategies 383

Digital Strategies Strategy Industry Case Study 383

William Mills

FEBRUARY 22, 2018

According to results from the 2017 NTT DATA Services study on mobile banking, consumers are using their mobile devices for banking services 40% more than they were three years ago. Bankers as Buyers provides insight for institutions looking to fill these gaps by adding more millennials to their staffs.

Millennials 40

Millennials Digital Strategies Fraud Mobile 40

Filene

APRIL 12, 2016

This report provides some starting points on what COBIs should be investigating now in digital, with guidance and case studies from North American peers. To get into digital—or improve their position—COBIs should start with the following: Make your digital strategy your driving force.

Digital Strategies 28

Digital Strategies Case Study Strategy Millennials 28

Filene

MAY 19, 2016

Especially in appealing to millennials, (or let’s face it, everyone on the go today) successful commerce requires transparency and immediacy. Filene’s Digital Strategies Program is designed to help your credit union adapt to consumers’ changing shopping behaviors. Namely, your website.

social media 34

social media Case Study Innovation Mobile 34

Independent Banker

AUGUST 25, 2016

If you’re an online bank or are simply looking for younger, more millennial-type customers, Twitter and Instagram are strong platforms to use. Convince and Convert’s study came to a similar conclusion as nearly half of its respondents said they didn’t expect the same response time during late evening hours.

social media 70

social media Community Bank Community Video 70