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Are There Digital Strategy Lessons Financial Institutions Can Learn From Other Industries?

Perficient

That said, many lessons can be learned by looking across various industries for best practices around understanding the customer journey, engaging brand experiences, and Millennial and Gen Z customer acquisition and servicing. You can also learn more about how Perficient can help companies with their digital transformation on our site.

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What Will Bankers Purchase in 2018?

William Mills

According to results from the 2017 NTT DATA Services study on mobile banking, consumers are using their mobile devices for banking services 40% more than they were three years ago. Bankers as Buyers provides insight for institutions looking to fill these gaps by adding more millennials to their staffs.

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Take the 5-day challenge to improve your “digital appeal”

Filene

Especially in appealing to millennials, (or let’s face it, everyone on the go today) successful commerce requires transparency and immediacy. ” How is your credit union’s digital literacy? Once you’ve looked at your member’s journey, you likely have some great ideas to make improvements.

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A Step Ahead

Independent Banker

If you’re an online bank or are simply looking for younger, more millennial-type customers, Twitter and Instagram are strong platforms to use. A global look at which platforms control most of the market. A recent study from Pew Research found that 62 percent of Americans get their news on social media. When it’s OK to unplug.