PYMNTS

SEPTEMBER 23, 2019

In the September Credit Union Tracker , PYMNTS explores the latest in the world of CUs, including friction between CUs and the ABA, the increasing importance of social media for member engagement, and how CUs are regaining their personal touch in an increasingly digital world. Deep Dive: How CUs Leverage Social Media.

social media 157

social media Trends Michigan United States 157

Gonzobanker

DECEMBER 14, 2023

Lake Michigan Credit Union CEO Sandy Jelenski – Since becoming CEO in 2000, Sandy has led the growth of LMCU from $400 million Union to $13 billion, all while building a mortgage business and servicing portfolio that nearly matches the size of the credit union’s balance sheet. Paul Murphy, founder of Murphy & Co.

Fintech 194

Fintech Community Regional Technology 194

PYMNTS

APRIL 24, 2020

noted on its social media accounts that it would be shuttering many of its branches and changing its hours of operation, and American bank JPMorgan Chase announced plans to close about 20 percent of its locations. FIs are responding to COVID-19 in different ways, although all appear to be taking minimizing exposure to heart.

Technology 248

Technology ATM Video Tools 248

Fintech Labs Insights

APRIL 30, 2015

Digital banking platform for financial institutions. HQ: Grand Rapids, Michigan. Payments via social media. Tags: Payments, mobile, social, Facebook, Startup Chile (investor). Latest round: $50 million Series C (at $200 million valuation). Total raised: $76 million. Source: Crunchbase. HQ: Provo, Utah.

Las Vegas 12

Las Vegas Company North Carolina Fintech 12

William Mills

SEPTEMBER 9, 2016

Customers want self-service capabilities but regulation and risk is top of mind that get in the way of digital interactions. Social media is a special challenge since social media was not created with compliance in mind. They record automatically on digital channels. Especially to bank or invest?

social media 40

social media ATM Mobile Customer Experience 40

Gonzobanker

DECEMBER 19, 2017

Credit Union Merger of the Year – Goes to Lake Michigan Credit Union and its CEO Sandy Jelinski for acquiring Florida-based community bank Encore. Expect a lot more cross-breeding of deals between banks and credit unions in the years ahead. The Credit Unions Can Act Like Fintech VCs Award. Happy Holidays!

Conference 90

Conference Industry Community Bank Community 90