Bank Innovation

NOVEMBER 11, 2019

The popularity of Amazon Prime and Apple is forcing bankers to rethink user experiences, industry practitioners said at Bank Innovation Build. “Technology is an enabler, but user experience design provides […].

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UX Apple User Experience Digital Banking 225

The Financial Brand

JANUARY 17, 2021

Hiring creative user experience pros won't help if they don't have the right support and culture. The post Habits That Stifle UX Innovation in Banking (and How to Change Them) appeared first on The Financial Brand. Three actions can help turn things around.

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UX Innovation How To User Experience 37

Chris Skinner

MARCH 29, 2016

I’ve talked about open sourcing banking and finance by converting everything to components (APIs) that can be plug and played into any front-end user experience (UX) through apps and devices, supported by data analytics, cloud and blockchain to reduce and automate the back office.

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UX User Experience Analytics blockchain 150

PYMNTS

JULY 24, 2019

Big Tech is good at promoting, designing and improving the user experience, he said. That’s especially a challenge for legacy FIs as digital transactions and the online economy continue to take root. Open Banking. One spur toward digital innovation, for collaboration and cross-pollination for FIs, comes via open banking.

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Digital Banking UX Online Innovation 160

Fintech Labs Insights

NOVEMBER 8, 2016

One of the paradoxes of the early digital banking era (1995 to 2007) was why Capital One was a laggard? The new company (spun out from Signet Bank in 1994) was widely revered as a data analytics and marketing master. As recently as 2010 they were the last major bank to launch a native mobile banking app.

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UX Capital Mobile User Experience 17

Fintech Labs Insights

MARCH 3, 2016

Customers shouldn’t be the only ones enjoying a great user experience. That’s the driving factor behind Innofis , a company that furnishes a suite of digital banking tools providing a beautiful user experience for both bankers and their customers. Finovate: Who are your primary customers?

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UX User Experience US Tools 12

PYMNTS

JULY 23, 2020

The depth of these experiences available in card management is so robust.”. Or at least those experiences can be robust if expanded on by FIs properly. Narayan said that partly means using some of the best user experience (UX) innovation that tech players have brought to the space.

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UX Cards Google User Experience 165