PYMNTS

AUGUST 17, 2017

But, while closing physical bank branches might appear to be a wise cost-saving measure, the move comes with risks that could hurt banks’ relations with new millennial customers. Armistead also spoke to the lesson the bank is learning from smartphone apps to better serve its customers online and in brick-and-mortar locations.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

The Financial Brand

JULY 29, 2020

imagin from CaixaBank is a lifestyle platform that supports a community of Millennial customers where engagement extends beyond banking services. The post CaixaBank Introduces Lifestyle Platform Targeted To Millennials appeared first on The Financial Brand.

Millennials 36

Millennials Community Branding Innovation Strategies 36

The Financial Brand

JANUARY 6, 2021

The post Sustaining Digital Banking Channels’ Explosive Growth in 2021 appeared first on The Financial Brand. Financial institutions that want to stay in the game need to offer solid basic services before they get fancy.

Digital Banking 43

Digital Banking Branding Innovation Strategies ATM 43

The Financial Brand

OCTOBER 26, 2020

The post Four Ways Banks Must Change Before Millennials & Gen Z Will Love You appeared first on The Financial Brand. Despite all the fintech apps, consumers will give more business to traditional institutions if service is personalized, imaginative, trusted.

Millennials 27

Millennials Branding Fintech Customer Experience 27

The Financial Brand

SEPTEMBER 14, 2020

It's both a payment and lending challenge — banks must match fintechs' point of sale 'buy now, pay later' service or they'll lose share. The post Gen Z, Millennials and COVID Fueling Rise in Hybrid Credit Card Alternatives appeared first on The Financial Brand.

Millennials 30

Millennials Cards Lending Branding 30

PYMNTS

APRIL 2, 2020

Competition for customers — especially millennials — from larger banks and FIs has long required credit unions to keep pace with their more innovative counterparts. This often means providing digital solutions and convenient banking options despite smaller technology and innovation budgets, however.

United States 174

United States Security Innovation Mobile 174

The Financial Brand

JANUARY 6, 2021

The post Sustaining Digital Banking Channels’ Explosive Growth in 2021 appeared first on The Financial Brand. Financial institutions that want to stay in the game need to offer solid basic services before they get fancy.

Digital Banking 22

Digital Banking Branding Innovation Strategies ATM 22