PYMNTS

MARCH 4, 2020

And in that evolution, DeLuca explained, software has moved from systems that simply kept records or initiated transactions toward systems that deliver an enhanced, more engaging experience. FinTech firms like Bottomline have invested in user experience (UX), user interface (UI), usability and, of course, data management.

User Experience 203

User Experience Data Fintech System 203

PYMNTS

DECEMBER 30, 2020

Nations’ paths toward real-time payments ubiquity therefore depend on FIs, FinTechs and other players adopting these systems and then extending access to other such firms. PYMNTS recently spoke with Jesse Honigberg , technology chief of staff at community bank Cross River , to discuss how the U.S.-based

System 161

System Payments Fintech User Experience 161

PYMNTS

FEBRUARY 29, 2016

Other key players in the adoption curve include government entities and financial institutions, says Bottomline Technologies Managing Director of Digital Banking Norm DeLuca. markets that could be slowing down the digitization of electronic B2B payments. The adoption curve, especially in the U.S.,

Innovation 100

Innovation Fintech Tools Technology 100

Gonzobanker

JULY 6, 2021

Transformation is a high-cost, high-benefit, high-risk enterprise initiative that has the potential to make an institution nimble, improve its customer and user experiences, and realize advanced process efficiency. But it is definitely time to make a strategic decision and move forward with a plan. At least, not right now.

Strategy 158

Strategy System Risk Management Technology 158

PYMNTS

JANUARY 18, 2021

With more digital banking options emerging on the U.S. market, FinTechs are turning their attention to the business community, whose demands for a better banking experience are growing louder. Marrying AP With Banking. It's definitely more of a process-driven payment," he said. "It

Digital Banking 165

Digital Banking Data Fintech User Experience 165

Cisco

MAY 29, 2019

Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. The potential cost of a poor user experience for mobile banking is high. And when it isn’t?

Customer Experience 72

Customer Experience Retail San Diego Study 72

PYMNTS

OCTOBER 4, 2019

With the recent launch of the Apple Card , Apple has sent a signal that they seek to offer a better user experience than banks. In fact, their slogan for the card is “Created by Apple, Not a Bank?.” But Apple changed the definition of a cellphone — to a smartphone,” she remarked.

Apple 198

Apple Cards User Experience Examples 198