Customer Experience National Operations Taxes 
Independent Banker
MARCH 31, 2022
“I’m so inspired by the professionalism, integrity and commitment of our executive committee and board of directors as we work together to serve the needs of community bankers across the nation,” says Terry Jorde, ICBA senior executive vice president and chief of staff. ICBA president and CEO Rebeca Romero Rainey echoes this sentiment.
South State Correspondent
MAY 1, 2024
How Banks Can Leverage: Niche markets abound in banking, and community banks are in the perfect position to create a following on a national level should they desire. NuBank has generated unprecedented customer growth on the back of their marketing, customer experience and new product design strategy.
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South State Correspondent
MAY 13, 2024
Its ability to detect and uncover money laundering and fraud at scale, including those perpetrated by organized crime, terror financing, and nation-state actors, is unparalleled. Banks with open banking ambitions should adopt this language standard to increase interoperability, efficiency, security, and customer experience.
PYMNTS
MAY 16, 2019
Death, taxes and data breaches – those are perhaps the only sure things in life, and new evidence is emerging that hackers are finding increasing profit in targeting online retailers. Hackers obtained names, addresses and contact details for the customers. One big reason, according to the report?
South State Correspondent
JULY 25, 2022
Providing a narrative around your “fortress balance sheet,” ever-more-efficient operations, and defensive vision is now critical. Now, more households and businesses are thinking about switching banks, and the customer experience is king. Stakeholders want to know how are you making life better for your customers?
PYMNTS
DECEMBER 2, 2016
Want tax cuts? Business tax cuts: The corporate world had reason to cheer this week, when Trump’s pick for incoming treasury secretary, Steve Mnuchin, stated that the number one priority in terms of regulation is to roll back parts of Dodd-Frank. percent less according to the National Retail Federation. Plenty bad.
Gonzobanker
DECEMBER 17, 2021
Lots of tech and operations to clean up, it appears, but no solid bank is better qualified than the team from Minneapolis. Some interesting finalists would be: M&T and People’s United Old National and First Midwest Webster and Sterling Columbia Bank and Umpqua. Congrats on a brave move and national recognition Jim!
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