PYMNTS

DECEMBER 14, 2017

In a press release, the company said the latest expansion efforts add to the 35 new stores launched during the first half of the fiscal year, bringing the total count of store openings in the region to 63 stores. In addition to our store growth, we continue to take steps to further enhance the customer experience.

Puerto Rico 109

Puerto Rico South Carolina New Hampshire Idaho 109

PYMNTS

MARCH 12, 2019

Instacart, the online grocery company, announced Tuesday (March 12) it has expanded alcohol delivery for customers across the U.S. In a press release , Instacart said customers in 14 states, as well as Washington D.C., Companies from which alcohol can be delivered include Albertsons, Kroger, Publix, Schnucks and Stater Bros.,

North Carolina 109

North Carolina Washington Nebraska Kentucky 109

Gonzobanker

DECEMBER 14, 2023

Not the financial industry’s “Troublemakers ” – those regional and community banks, credit unions and supporting fintech entrepreneurs who continue to engage customers and communities and find niches that keep the grassroots of our country’s financial system alive and kicking. billion bank in the Mid-Atlantic region.

Fintech 194

Fintech Community Regional Technology 194

Gonzobanker

DECEMBER 20, 2019

Its Baldrige-winning tenacity on customer experience is legendary and consistent. So talk about a busy area of focus and some hair pulling when it comes to customer experience? The bank’s strategy is laser-focused. It was the original data junkie. It is an innovator with tech (e.g.,

Idaho 148

Idaho Conference Data Marketing 148

Gonzobanker

DECEMBER 19, 2022

April Clobes, President/CEO, Michigan State University Federal Credit Union (East Lansing, Mich.). The Smarter Bank Customer Experience Award. A relationship bank with a 37% efficiency ratio? As Joe Biden would say, “Come on man… outstanding.” ” GonzoBanker of the Year: Credit Union. talent market.

Community 216

Community Fintech Industry Innovation 216

William Mills

SEPTEMBER 9, 2016

Listening to banks and realized that they don’t have sentiments of their customers to create insights and they were not looking forward. Built a solution called Customer Insight for banking. Opportunity list on side list customers who have a high propensity for something to happen. Purple = Customer Experience.

social media 40

social media ATM Mobile Customer Experience 40