PYMNTS

AUGUST 17, 2018

Nordstrom continued to make online gains in the second quarter of 2018, with eCommerce accounting for 34 percent of the retailer’s net sales, up from 29 percent during the same period last year. Online Pros — and a Con. For the anniversary sale, online accounted for more than 40 percent of sales during the event, Nordstrom said. “On

Los Angeles 100

Los Angeles Online Marketing Strategies California 100

William Mills

SEPTEMBER 9, 2016

Addresses compliance, fraud experience and customer experience analytics. Customers want self-service capabilities but regulation and risk is top of mind that get in the way of digital interactions. Working for the past 6 years with many banks to design their online experience. Purple = Customer Experience.

social media 40

social media ATM Mobile Customer Experience 40

CB Insights

DECEMBER 14, 2017

We identified four larger areas where these companies set themselves apart — in design, how they launch, the customer experience they build, and how they market themselves — and found that they had stories to tell in all of these categories. Build a better customer experience: How to build an end-to-end brand.

Video 78

Video Branding Company Strategy 78