PYMNTS

DECEMBER 28, 2016

With the brand’s proprietary digital platform and 1 million-member base in place, Fabletics said it uses deep customer insights and enhanced market data to determine the most strategic locations for its retail locations. Less is more,” Dustin Netral, SVP of operations for Fabletics, said in a press release.

San Diego 190

San Diego San Jose San Francisco Indianapolis 190

PYMNTS

FEBRUARY 7, 2019

“Kroger continues to redefine the customer experience and provide new ways to shop for, prep and cook meals through exciting brick-and-mortar and digital experiences,” Robert Clark , Kroger’s senior vice president of merchandising, said in a press release.

Ohio 116

Ohio Montana Wyoming Columbus 116

PYMNTS

FEBRUARY 24, 2020

The consumer doesn’t just buy a candle – she has an experience that extends well beyond the purchase. Like anything else worth doing in retail technology and the customer experience, experiential marketing must be measurable. It recently opened the first Market by Macy’s, a new retail concept in Southlake, Indiana.

Retail 210

Retail Branding New York City Indiana 210

FICO

NOVEMBER 2, 2022

In terms of revenue, the telco cloud-transformed operator will enjoy shorter time-to-market, with new and more relevant products and services, increased cross-selling and upselling through automation, recommendation engines, reduced customer churn due to streamlined contract renewals and an enhanced CX. Creating a Culture of Analytics.

Analytics 52

Analytics Customer Experience Data Indiana 52

FICO

OCTOBER 12, 2022

Market-leading operators are incorporating mathematical optimization and simulation to continually learn and improve their acquisition strategies, customer experience and customer retention. There’s a mass of customer data available. Transforming the customer experience for telecommunications. See all Posts.

Marketing 96

Marketing Analytics Customer Experience Data 96

PYMNTS

OCTOBER 5, 2019

Because libraries need customers to keep coming in – and they have been finding out in recent years that a late fee and a disapproving librarian create a very bad customer experience … but one that is pretty easily rectified. Unique Library, based in Indiana, is one such specialty credit firm.

Minnesota 188

Minnesota Oakland Indiana Customer Experience 188

ZootBlog

DECEMBER 10, 2015

Banks that are able to see the world through their customers’ lens will be able to build an authentic experience. Mainsource Bank, based in Indiana, believes a strong community leads to a strong bank. BBVA Compass differentiates by focusing on the customer experience and reducing complexity.

Customer Experience 60

Customer Experience Indiana Community Meeting 60