Bank Innovation
MARCH 23, 2020
As customers practice social distancing and financial institutions close branches, banks and credit unions are increasingly helping consumers via video chats. “We We can do anything over video that a branch can do except handle cash and coin,” said Tracey Miller, senior vice president of operations at Pioneer Federal Credit Union.
PYMNTS
DECEMBER 14, 2017
“Continuing to expand our brick-and-mortar footprint is an important part of our strategy to be the most convenient, best-in-class pet retailer,” said Brian Amkraut, executive vice president of store operations for PetSmart. “In In addition to our store growth, we continue to take steps to further enhance the customer experience.
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PYMNTS
DECEMBER 13, 2018
“Kroger is redefining the customer experience by introducing new Wellness Your Way offerings like the Kroger Rx Savings Club,” said Colleen Lindholz, Kroger’s president of pharmacy, in a press release. “Kroger operates nearly 2,200 pharmacies, serving millions of customers across America.
Bobsguide
FEBRUARY 22, 2022
Zions operates under local management teams and distinct brands in 11 western states: Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Texas, Utah, Washington and Wyoming. Zions Bancorporation is one of the nation’s premier financial services companies with total assets exceeding $65 billion.
PYMNTS
APRIL 26, 2019
Direct-to-consumer wedding brands are opening stores in real life — and personalizing the customer experience within them through digital technology. The operator of 2,200 supermarkets, which is based in Boise, Idaho, noted that same store sales rose by 1.1 percent and 1.0 percent, respectively.
Gonzobanker
DECEMBER 22, 2020
To Idaho Central Credit Union Chair Dorothy Ricks , who passed away unexpectedly in November. The Talent Award We’ve recognized the Idaho Central Credit Union “Green Machine” in past years, but this organization needs a nod in the area of talent. of technologies focused on virtual customer engagement. THE TECHNOLOGY AWARDS.
Jeff For Banks
DECEMBER 13, 2018
The Bank operates five full service offices. It also operates 13 Home Loan Centers in Oregon and Idaho. And they were recently named as one of Forbe's top in-state banks, which uses customer experience metrics rather than straight financials. (OTC Pink: ORBN) Oregon Bancorp, Inc. More hardware for you! #5.
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