Perficient

DECEMBER 2, 2020

Selecting the right martech solutions for your needs – and finding partners to aid in strategy, implementation, integration, and managed services – is critically important to overall success. Inclusion in this report highlights Perficient’s expertise in implementing and integrating marketing technology.

Technology 322

Technology Marketing Houston Marketing Automation 322

Jack Henry

APRIL 15, 2015

Customer experience in the financial services space has been measured under one interaction point for years—the branch. Other times it was more like “Houston, we have a problem” and the branch became the rescue craft. customer experience electronic channel strategy' The “loneliest number”, or the goal?

Houston 60

Houston Customer Experience ATM Strategy 60

William Mills

MAY 10, 2016

There is a growing focus on customer experience and related compliance issues. Qumrum allows banks to actually document customer interactions online. Leveraging assets from mobile banking and moving into the customer journey. i.e. showing the mobile banking when they are calling customer service. Good job. ^WM.

San Jose 40

San Jose Customer Experience Mobile social media 40

PYMNTS

DECEMBER 13, 2019

Kroger Chairman and CEO Rodney McMullen said during the company’s recent analyst day that the firm is well on its way to making the Kroger experience available to all Americans, via a combination of stores, delivery, pickup and shipping platforms. The service will use Nuro’s custom-built delivery vehicle R2 and autonomous Toyota Priuses.

Retail 131

Retail San Antonio NV Houston 131

CB Insights

JULY 19, 2017

They’ve also got six foundry labs located around the world: Atlanta, Houston, Palo Alto, Plano, and Israel. Their goal is to find ideas that “enhance or refine an existing AT&T product or customer experience.” Innovation Lab Name: One Market Center. Founded: 2013. Innovation Lab Name: Space10.

Innovation 74

Innovation San Francisco Georgia Technology 74