Insights on Business

OCTOBER 16, 2018

Creating compelling AI omni-channel customer experiences. Warren Raisch, IBM Executive Strategist, Watson Customer Engagement. Customers expect personalized engagement at every touch point. Building blocks for a fintech world: Hands-on workshop. Alvin Cho, Chief Architect, Watson Financial Services Solutions.

Fraud 117

Fraud Customer Experience Analytics blockchain 117

Insights on Business

SEPTEMBER 21, 2018

Every year, Money20/20 is one of my favorite conferences because I get to hear firsthand how leaders are reinventing financial services and are making fundamental shifts in technology, processes, people–and ultimately their own markets–to deliver better customer experiences, build skilled workforces, and solve industry-wide challenges.

Conference 115

Conference Customer Experience Industry Trends 115

William Mills

SEPTEMBER 7, 2016

Also a pretty good customer experience. Getting ready to talk about two customer experiences. USAA is a customer and they are known as an innovator. The Urban FT Workshop” – create new programs in minutes or hours, nor days or weeks. Their application is middleware. identitii makes payments safer and faster.

Mobile 40

Mobile Cards Fraud Data 40

CB Insights

MAY 15, 2019

The lab aims to improve banking through better uses of technology and has a serious focus on customer participation as the best way to find solutions. It is also looking at integrating banking solutions into wearables and how the internet of things (IoT) could improve the customer experience. Founded: 2016. Founded: 2010.

Innovation 78

Innovation blockchain Technology Groups 78