article thumbnail

What Do My Customers Expect? Inside Perficient’s Now/New/Next

Perficient

In either case, we like to take a customer-journey approach to the inventory, which helps us to systematically identify these experiences, map them to business capabilities, and setup an apples-to-apples comparison against the market. . The goal is simply to get a current state snapshot so we can find a baseline for comparison. .

article thumbnail

Restaurants Combining Mobile Order-Ahead And Loyalty Into Tasty Digital Dish

PYMNTS

consumers and 490 restaurant operators looking for digital strategies that help deliver improved experiences and boost average unit volumes. Finding revenue declines among smaller indie operators, the new research makes the observation that the more digital one becomes now, the better off they are going forward.

Mobile 207
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Dunkin’ Donuts Bets On Discounts In Breakfast Battle

PYMNTS

The company is also turning to digital strategies, Reuters stated, using data collected through the Dunkin’ Donuts loyalty mobile app to personalize advertisements and promotions for individual customers. Starbucks, in comparison, reported that mobile accounted for only 9 percent of all U.S. sales last quarter. million.

article thumbnail

SMB Alt-Lending Gears Up For Another Industry Shakeup

PYMNTS

and other nations around the world as a result of the global pandemic continues to draw comparisons to the 2008 financial crisis — so it’s only natural that analysts may turn to the past in an effort to predict what could lie ahead. The level of market volatility hitting the U.S.

Lending 171
article thumbnail

Retail Pulse: Chipotle Mexican Grill Unveils Alexa Skill; Kroger Goes Back To Basics

PYMNTS

We always strive to introduce additional access points in the Chipotle ordering experience and overall digital ecosystem,” Chipotle Vice President of Digital Strategy and Product Management Nicole West said in an announcement. (As it stands, it had had more than 2,500 restaurants as of Sept.

Retail 139
article thumbnail

Chime, Uniswap, and the future of finance could soon struggle

Lex Sokolin

One comparison that comes to mind is mid-size bank Fifth Third, which is publicly traded at around $15 billion, has 20,000 employees, over $200 billion in deposits, and prints over $1 billion in revenue per quarter. Anyway, to hit a $15 billion valuation at $500 per customer would mean that Chime now has 30 million customers.

Capital 52