Comparison, Customer Experience and Digital Strategies

What Do My Customers Expect? Inside Perficient’s Now/New/Next

Perficient

JUNE 22, 2020

In my earlier post , I shared our motivation for Now/New/Next and why our clients are using it to rapidly make smart decisions to focus their Customer Experience attention. At the center of Now/New/Next is knowing where you stand with your customers. What Experiences are Your Customers Expecting . The Approach.

Customer Experience

Customer Experience Comparison Strategy social media

Retail Pulse: Chipotle Mexican Grill Unveils Alexa Skill; Kroger Goes Back To Basics

PYMNTS

NOVEMBER 22, 2019

We always strive to introduce additional access points in the Chipotle ordering experience and overall digital ecosystem,” Chipotle Vice President of Digital Strategy and Product Management Nicole West said in an announcement. (As it stands, it had had more than 2,500 restaurants as of Sept.

Retail

Retail Strategy United States Comparison

Community Banking Brief

What Do My Customers Expect? Inside Perficient’s Now/New/Next

Retail Pulse: Chipotle Mexican Grill Unveils Alexa Skill; Kroger Goes Back To Basics

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