Remove Comparison Remove Customer Experience Remove Fraud Remove Risk Management
article thumbnail

A step-by-step guide to financial institution strategic planning

Abrigo

Draw from your personal, industry, or business experience. What specific technologies would you like to see us pursue for a better customer experience? What has been the historical performance of your CRE portfolio risk metrics? What impact does peer comparison have on your loan pricing?

Lending 221
article thumbnail

Uncovering the Hidden Efficiencies in Loan and Deposit Operations

Gonzobanker

Peer comparison metrics can be a valuable tool for evaluating staffing levels relative to production and portfolio volumes. Many financial institutions are leveraging robotic process automation (RPA) capabilities to improve customer experience and remain competitive.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Open Banking Demands an Enterprise Fraud Strategy 

FICO

In comparison, 2018 saw 66.8 As customer adoption to open banking accelerates across the UK and Europe, there is no better time than now to pause and make sure all the necessary controls are in place for the continued growth, including an enterprise fraud strategy. . This is the essence of an enterprise fraud strategy.

Fraud 52
article thumbnail

5 Steps to Stop Identity Fraud and Improve the Digital Experience

FICO

Identity-based fraud takes many forms: application fraud , bust-out fraud , account takeover , synthetic identities and identity theft. In response, many institutions have deployed layered controls to ensure they are interacting with genuine customers and help stop identity fraud.

Fraud 52
article thumbnail

FinovateEurope 2016 Presenting Companies Announced

Fintech Labs Insights

Avoka’s digital commerce platform helps banks, insurance and wealth management institutions overcome the challenge of “selling” financial products by offering a frictionless, omni-channel customer experience. Backbase DBP for Wealth Management uses a beautiful customer experience that runs on any device.

Company 12
article thumbnail

Finovate Spring 2018 – Day 2

William Mills

Our Actionable Intelligence Management solutions help banks and mortgage companies streamline and automate manual processes, seize new business opportunities and manage compliance, all while transforming the customer experience. Key Partnerships & Customers. Key Advisory Board Members.