What Did You Expect? Delivering Experiences that Meet Customer Expectations (Part 3 of 3)
Perficient
FEBRUARY 25, 2021
This includes knowing how your peers and senior leadership perceive said maturity. CX IQ also tells us how company leaders perceive those capabilities and the degree to which they share these perceptions. To promote this kind of alignment, we work with leadership teams to define a vision for digital.
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