Remove Community Remove Oklahoma Remove Operations Remove Technology
article thumbnail

The top-performing community banks of 2021

Independent Banker

Independent Banker’s annual listing top-performing community banks of 2021 alongside interviews with some of the winners. In true community bank fashion, each has its own story to tell and its own path to success. In true community bank fashion, each has its own story to tell and its own path to success. Oklahoma City.

article thumbnail

How Financial Institutions Focus on Customers Is Key

Abrigo

The community bank model is built around customer service, but for many bank and credit union customers, the definition of “good service” has been changing over the last couple of decades. Direct Banking Satisfaction Study found that direct banks, or branchless banks that operate online, earned a higher satisfaction score among U.S.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

From CRE to Corporate Culture – BIG Ideas from 2020 ThinkBIG: Manage Risk. Drive Growth.

Abrigo

Plan for new technology and innovations. From economic forecasts to company culture, there were important takeaways for all community financial institutions. . Millennium Bank, like many community financial institutions, is heavily concentrated in commercial real estate (CRE). Drive Growth.

article thumbnail

Top Banking Challenges: Finding Growth in 2021 and Beyond

Abrigo

Takeaway 1 Financial institutions that invested in technology in 2020 are using it to increase the loan portfolio in 2021. Takeaway 2 Use this time to optimize technology investments to increase profitability and improve customer experiences. Technology sets up future lending success. Here's what they're doing.

Lending 221
article thumbnail

Schmidlap Bank, A Division of Community Bank

Jeff For Banks

All America Bank is a traditional community bank located near Oklahoma City, and has been around since the 1960's. It's strategy, however, is to build brands that resonate closer to the communities where they operate. But they operate as Bank of the Finger Lakes, or Bank of Cooperstown, divisions of USNY.

article thumbnail

Creating a Customer-Centric, Digital Financial Institution

Abrigo

It sounds like the beginning of a joke, but for many community financial institutions, a spectrum of different customers and banking needs is something that they see every day. Does your financial institution support a culture of innovation and an environment that welcomes new technology?

Oklahoma 218
article thumbnail

Who were ICBA’s Top Lenders of 2022?

Independent Banker

Last year, community bank loan producers were faced with both record-low interest rates and a glut of deposits. But as they always do, they came through for individuals and businesses in their communities with a combination of personalized service and prudent risk management practices. Bunnell; and Doug, Genelle and Jagger Jones.