PYMNTS

MAY 17, 2018

Once less than friends with FinTechs, it looks like big banks are warming to the concept of collaboration with the relatively nimbler tech upstarts. digital operations head Edward Achtner said that the bank has been eyeing such efforts as partnerships. During the discussion, HSBC U.S.

Fintech 108

Fintech Community Bank Community United States 108

The Financial Brand

DECEMBER 16, 2019

Community bank goes modern in a big way by pioneering a new core system and partnering with an unusual fintech-powered mobile banking club. The post Traditional Bank Stakes Its Future on Daring Digital Strategy appeared first on The Financial Brand.

Digital Strategies 27

Digital Strategies Strategy Community Bank Community 27

Gonzobanker

JULY 20, 2022

Bank executives are coming to understand that in today’s world, the customer experience (CX) is the product, although not all have made a serious commitment to address newfound competition. The bottom line is this: most banks lack the true management leadership and operating disciplines necessary to execute successfully on digital.

Digital Strategies 173

Digital Strategies Strategy Leadership Customer Experience 173

Abrigo

MARCH 6, 2017

His Tweets mix news about middle market, small business and business internet banking with occasional pop culture references. 4) @KarenGMills – Former SBA administrator in the Obama administration, Mills is now a senior fellow at Harvard Business School, writing and Tweeting about small business, lending and fintech.

social media 150

social media Lending Community Community Bank 150

Independent Banker

NOVEMBER 25, 2015

Even with technology’s increasing influence on retail banking, it’s not typical for a community bank to have one of its most senior and trusted executives concentrate primarily on leading consumer product and payments innovation. billion-asset, 85-branch community bank based in Rockland, Mass., is not typical.

Innovation 70

Innovation Community Bank social media Community 70

American Banker

JUNE 24, 2016

Digital tools improve a bank's traditional sales process, but relationship-based banking is still a huge factor in winning over millennial customers.

Digital Strategies 53

Digital Strategies Strategy Millennials Tools 53

Gonzobanker

MARCH 24, 2021

Some examples: My colleague Ron Shevlin pointed out in a recent study conducted with StrategyCorps that Chime, the big dog challenger bank, now has nearly 8 million customers who consider it their primary bank. Community banks and credit unions, in total, have 56 million. That will be the reality at banks as well.

Customer Experience 130

Customer Experience Strategy Community ATM 130