Perficient

FEBRUARY 18, 2021

Companies like to focus on accelerating digital transformation to be the ‘leaders of Industry’. However, one of the main drivers is their weaknesses are exposed now more than ever with folks driven online with Covid-19 and expecting the same level of service they typically get at say their local bank. The Approach.

Digital Strategies 383

Digital Strategies Strategy Industry Case Study 383

PYMNTS

OCTOBER 14, 2020

The other trend that was already in motion was buying alcohol – wine in particular – online. The pandemic has brought a surge in eCommerce wine orders, which has been both advantageous and challenging for wine suppliers and retailers. The online penetration is still much lower than it should be,” he said.

Retail 141

Retail Case Study Apple Exercises 141

FICO

JUNE 21, 2022

The stellar growth of point-of-sale finance, notably in the shape of BNPL (buy-now-pay-later), is a case in point. But with the mass adoption of digital channels, it’s now estimated nearly two-thirds (65%) of online customers will try an instant finance option within the next 12 months.

Management 52

Management Customer Experience Regional Strategy 52