South State Correspondent

MARCH 23, 2022

If your bank struggles to create a clear value proposition and brand differentiation, then we have a case study for you. Their secret – fanatical customer service. It would do that by using technology, design, and data science to provide a customer experience that would generate its publicity.

Branding 221

Branding social media Strategy Data 221

PYMNTS

AUGUST 23, 2019

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. An AI-Powered Visual Shopping Experience For Millennials, Gen Z.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

DECEMBER 11, 2019

Technology and social media company Facebook is also growing more involved in the sharing economy. The fight to become the travel marketplace that wins millennial business is only mounting as millennials become a larger portion of the consumers who travel the world and seek new experiences. About The Playbook.

Marketing 132

Marketing Millennials social media Case Study 132

Insights on Business

FEBRUARY 6, 2019

–> Read the Bradesco case study to learn more. Attend session 1702, “Digital Humans—Bringing Human Touch to Digital Customer Interactions ” to hear speakers from UBS and UBank share what they’ve learned from deploying FaceMe Intelligent Digital Human Platform. IBMFintech Twitter. IBMLive Twitter.

Technology 144

Technology Video social media Case Study 144

FICO

MAY 15, 2023

“With the pandemic, the world underwent rapid changes, and we realized that customers were seeking out digital experiences that were tailored to their needs and offered convenience,” said Steven Horbury, credit and affordability head of customer operations at AGL. “As

Payments 52

Payments Video Customer Experience social media 52

PYMNTS

OCTOBER 9, 2019

The Levi’s effort to become more digital — and digitally relevant — also extends to offering more personalization and customization tools to consumers willing to pay extra for such services. “We China Experience. And users can take the dongle from garment to garment.

Branding 139

Branding Google social media Case Study 139

Social Assurance

MARCH 1, 2021

During this time, customers can also read through a couple of reviews, forming a first impression that can be hard to change. Creating a positive customer experience online, therefore, encompasses more factors than ever before. Reviews are left on social media comments, questions, and review sites.

Branding 15

Branding social media Online Case Study 15