[Podcast] What If? So What? Episode 4: What if Every Brand Went Direct to Consumer?
Perficient
FEBRUARY 24, 2021
He implemented a metric-driven management system that saw revenue rise 15 percent and profitability quadruple in his first year. He also focused on improving the customer experience, raising the company’s net promoter score, which measures brand affinity, to three times higher than the manufacturing industry average.
Let's personalize your content