Remove Cards Remove Compliance Remove Conference Remove Marketing Strategies
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FinovateSpring 2016 Live Blog – Day 1

William Mills

One use case is to use a bot, via text messaging, to help customers when they have potential credit card fraud. There is a growing focus on customer experience and related compliance issues. Card-linked offers generated a lot of excitement a few years ago. Link your card to website or app, select the offer.

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Top Social Media Trends to Pay Attention to for Financial Brands

Social Assurance

As financial marketers finalize their 2021 marketing plans, the focus for the the new year will center on executing new organizational goals, addressing changing consumer demands and behaviors and learning and experimenting with new marketing channels and tactics in evolving their marketing strategy.

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Top Social Media Trends to Pay Attention to for Financial Brand

Social Assurance

As financial marketers finalize their 2021 marketing plans, the focus for the the new year will center on executing new organizational goals, addressing changing consumer demands and behaviors and learning and experimenting with new marketing channels and tactics in evolving their marketing strategy.

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Finovate Spring 2018 – Day 2

William Mills

In addition to two great days of demos I’m looking forward to days 3 and 4 of conference content and a panel session I’m hosting on Friday. If you are here at the conference feel free to stop by at the breaks, I’m on the front row or email me at william@williammills.com. Welcome to FinovateSpring 2018.

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FinovateSpring 2016 Live Blog – Day 2

William Mills

Credit cards offer rewards but over 60% of payments are made on debit cards. Chip card reader for when customers are shopping online to improve security. Verifies the card and pushes that information onto the merchant. What’s the market strategy? Their rate is cheaper which gets them in the check-out (1.5 +15).

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Finovate Fall 2016 Live Blog – Day 1

William Mills

With CRMnext, replacing a lost card or request a new pin is a one button process. Demo: voice conversation with Alexa, able to ask bank account balance, block cards, pay bills, send money to friends. Andrew just needs to review the account and forward on to compliance for their review. 20% of customer interactions are assisted.

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FinovateSpring 2016 Live Blog – Day 2

William Mills

This approach makes a lot of sense– but not sure if it would meet the governance and compliance considerations of most banks and investment management firms. ^SR Going to speak about technology can be better used in the card world. William, Steven and I are here at the conference ready to go. Stay tuned! ^KT.

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