Capital Customer Experience Leadership National 
Abrigo
MAY 5, 2022
Banking artificial intelligence (AI), the customer experience, enticing millennials, and change management are among subjects tackled in recent episodes. Guests and Marksberry typically talk leadership, life, and advice for listeners, all while telling stories of their journeys to leadership in the financial sector.
Independent Banker
MARCH 31, 2022
“I’m so inspired by the professionalism, integrity and commitment of our executive committee and board of directors as we work together to serve the needs of community bankers across the nation,” says Terry Jorde, ICBA senior executive vice president and chief of staff. ICBA president and CEO Rebeca Romero Rainey echoes this sentiment.
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Gonzobanker
JUNE 18, 2018
According to National Mortgage News , in July 2017 Binh Dang, co-founder and former president of MeridianLink sister company LendingQB, sought a court-ordered dissolution of MeridianLink. As banks look to upgrade their customer experience platforms, we are seeing three times as many online origination selections as core system selections.
Gonzobanker
DECEMBER 17, 2021
Some interesting finalists would be: M&T and People’s United Old National and First Midwest Webster and Sterling Columbia Bank and Umpqua. Congrats on a brave move and national recognition Jim! Lifetime Leadership Achievement Awards. Chuck Snyder, chief executive of National Cooperative Bank (NCB).
Gonzobanker
DECEMBER 22, 2020
John Beale , longtime CIO of City National Bank. For more than 20 years, John has helped City National grow its niched commercial and private banking businesses with strategic technologies. You know that dog either has Capital One or Delta Amex. Kudos to blazing new trails that many institutions are taking on in 2020.
Perficient
MAY 21, 2021
While it was a challenge for her to learn about computers and applications from a developer perspective, her app earned rave reviews from Bright Paths students, Perficient colleagues, and Hackbright leadership. . Emily Merline, originally from Milwaukee, WI, attended Arizona State University on a National Merit Scholarship.
Gonzobanker
DECEMBER 20, 2019
The company’s market capitalization, which after declining to less than $600 million in the 2009 recession, has now grown to almost $3 billion. Yet the Gonzo team has to give a shout out to the late entry of Texas Capital and Independent Bank. Its Baldrige-winning tenacity on customer experience is legendary and consistent.
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