Remove Branding Remove Customer Experience Remove Marketing Strategies Remove Millennials
article thumbnail

A new digital bank needs a new customer service experience

Insights on Business

Next is a digital bank, completely disassociated from the Bradesco brand. Next was born to complement Bradesco’s strategy. Revamping the company’s internal structure is one of the first steps Bradesco took to achieve the goal of creating experiences that meet expectations of millennials. Social-based marketing.

article thumbnail

How Financial Institutions Can Improve Banking for Hispanic Millennials

The Financial Brand

The post How Financial Institutions Can Improve Banking for Hispanic Millennials appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Younger LatinX consumers are struggling financially for several unique reasons. Banks and credit unions can help (and profit) by stepping in.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What Millennial & Gen Z Business Owners Want from Banks

The Financial Brand

The post What Millennial & Gen Z Business Owners Want from Banks appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Startups surged during the pandemic, and like their mostly young owners, they have digital DNA. Are banks and credit unions ready for them?

article thumbnail

Banking on Millennials: Balancing Branch Preferences And Digital Expectations

The Financial Brand

Research findings blow up many of the Millennial myths that frequently fool financial institutions into faulty marketing strategies. The post Banking on Millennials: Balancing Branch Preferences And Digital Expectations appeared first on The Financial Brand.

article thumbnail

Growth Loops – The New Way To Grow Bank Product Sales

South State Correspondent

As mentioned above, it takes focus away from creating a brand and a value proposition in a product. Instead of thinking about how you can grow customers, the commercial lending team often thinks about increasing loans. Funnels Create Strategic Confusion. Sales Funnels also cause strategic tunnel vision.

article thumbnail

Big Banks Are Deposit Vacuums: How Other Institutions Can Slow the Flow

The Financial Brand

Disconnect between the views of Millennials and community banking leaders over rate sensitivity gives handful of institutions a big opening. The post Big Banks Are Deposit Vacuums: How Other Institutions Can Slow the Flow appeared first on The Financial Brand.

article thumbnail

Delivering Safe Return to Office & Smarter Customer Interactions

Cisco

According to Jeff Michaud, IMI Mobile VP Client Strategy, customer expectations have shifted: Shift from business-owned channels to consumer-preferred -> Only 12% of millennials cite telephone as their favorite communication channel.