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10 Data-Driven Ideas To Increase Branch Engagement

South State Correspondent

Despite that increase in profitability, banks need to be mindful of how they manage their branch and customer base to increase profitability further. The operative question is: given online and mobile banking, what is the new role of the branch? Branching is expensive – banks need to use the asset wisely.

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Are Video Teller Machines the ‘Branch of the Future?’

Gonzobanker

Centralized locations can also be strategically placed for the benefit of recruiting and retaining better talent than might be available in certain branch locations/geographic regions (e.g., Branch locations without ITMs typically require two to four employees to operate each branch for extended hours.

Video 60
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Are Video Teller Machines the ‘Branch of the Future?’

Gonzobanker

Centralized locations can also be strategically placed for the benefit of recruiting and retaining better talent than might be available in certain branch locations/geographic regions (e.g., Branch locations without ITMs typically require two to four employees to operate each branch for extended hours.

Video 60
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Efficiency now: 8 smart strategy tips

Independent Banker

Consider your branch strategy. Assessing the value of bank branches is an exercise that began long before the pandemic, but vaccine and mask mandates added new considerations to the debate. Community banks need to take advantage of the digitalization of banking operations.”. ? Invest in tomorrow’s talent. Connors, Jr.,

Strategy 135
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Doing More with Smaller Branches at Citizens Financial

American Banker

The bank, which operates in 12 states, is bringing customers in the door even as it cuts its retail square footage by half. The offer of a financial "checkup" that tens of thousands of people have accepted.

Retail 28
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Breaking Branch Mediocrity

Jeff For Banks

Why add a protective wrap of additional employees around your branches? Because branch staff are too busy with operational duties to go out into the community and pro-actively hunt for business. I’ve been to a lot of branches as I travel the land looking for opportunities for banks to improve profits.

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Great Products Aren't Enough, Citizens' New Digital Chief Says

American Banker

The regional bank has consolidated all of its digital operations under a single leader. Find out what he thinks about customer expectations, bots, fintechs and the coming convergence of digital banking.