Branch Strategies National Operations Regional 
South State Correspondent
MAY 31, 2023
Despite that increase in profitability, banks need to be mindful of how they manage their branch and customer base to increase profitability further. The operative question is: given online and mobile banking, what is the new role of the branch? Branching is expensive – banks need to use the asset wisely.
American Banker
AUGUST 18, 2016
The regional bank has consolidated all of its digital operations under a single leader. Find out what he thinks about customer expectations, bots, fintechs and the coming convergence of digital banking.
American Banker
JUNE 3, 2016
The bank, which operates in 12 states, is bringing customers in the door even as it cuts its retail square footage by half. The offer of a financial "checkup" that tens of thousands of people have accepted.
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