South State Correspondent

MAY 31, 2023

Branching is likely your bank’s highest functional cost, just ahead of loan production. At around $75 per year for unique visitors, it’s multiple times more expensive to service customers compared to other alternatives such as online, mobile, or phone. Certain transactions and many problems can only be solved in the branch.

Data 195

Data Branch Strategies Strategy Mobile 195

The Financial Brand

NOVEMBER 9, 2014

Leveraging new technologies and big data, banks and credit unions are investing to improve mobile, online and branch consumer experience. Branch Strategies Innovation Strategies Mobile Strategies Online Strategies Efma Finacle Infosys multichannel'

Branch Strategies 33

Branch Strategies Innovation Strategies Big Data Strategy 33

PYMNTS

AUGUST 11, 2017

In 2003, Bill Burr was a midlevel manager at the National Institute of Standards and Technology where he authored, “NIST Special Publication 800-63. In addition, the industry is being buoyed by independent deployments as banks rethink their brick-and-mortar branch strategies. That’s not hyperbole. Appendix A.”.

ATM 118

ATM United States Industry Branch Strategies 118

American Banker

OCTOBER 24, 2016

Legal and technical hurdles stand in the way of remote account opening becoming commonplace. But banks are ramping up their efforts to make it happen, and some in Congress are trying to help by eliminating restrictions on digitally capturing and storing information from customers' ID cards.

Online 28

Online Cards Branch Strategies Digital Banking 28

Jeff For Banks

MAY 31, 2017

I also believe that branches can be developed as competitive advantages for community financial institutions. Much like the credit union CEO thinks his branching strategy differentiates his CU. But, as our current strategy execution stands, there is much work to be done. Close them! Invest the savings.

Branch Strategies 60

Branch Strategies DC Groups Fintech 60

NCR

NOVEMBER 22, 2016

The days when community banks and credit unions could stay behind the technology curve and still come out on top are long gone. Community banking has no future if leadership doesn’t wake to the new competitive reality and adapt some of their strategies and long-held biases in order to compete. Kill Your (Branch) Darlings.

Community Bank 40

Community Bank Community Leadership Branch Strategies 40

Independent Banker

MARCH 15, 2015

Customer contact centers are reshaping retail service for the technology age. Certainly for the largest banks, contact centers are evolving into digital retail centers, managing new digital channels to handle more customer support activities previously conducted in-person at branches. By Phil Britt. Sure, call me if you want.

Community Bank 70

Community Bank Community Operations Retail 70