NCR

NOVEMBER 22, 2016

Community banking has no future if leadership doesn’t wake to the new competitive reality and adapt some of their strategies and long-held biases in order to compete. Kill Your (Branch) Darlings. There is trendy, and there is trend. The digital convenience American consumers have come to expect is trend.

Community Bank 40

Community Bank Community Leadership Branch Strategies 40

The Financial Brand

SEPTEMBER 14, 2021

The highly digital yet personal strategy of one community institution points a way forward. appeared first on The Financial Brand - Banking Trends, Analysis & Insights. The post The ‘Primary Financial Institution’ Concept Is Dead… Now What?

Banking Trends 42

Banking Trends Analysis Strategy Community 42

NCR

FEBRUARY 11, 2016

However, when customers are planning larger financial decisions, like taking out a mortgage or other loan, setting up investment accounts or seeking general financial advice, they do tend to go to the branch for in-person meetings. Data Driven Decisions. In particular, look at demographics including. Age of customers. Average income.

Data 40

Data Branch Strategies ATM Meeting 40

The Financial Brand

JULY 25, 2021

The post What a Hybrid Workplace Means for Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights. After working from home for a year most employees don't want to be in-office full time. Here's how financial institutions are adapting.

Banking Trends 39

Banking Trends Analysis Trends Branding 39

The Financial Brand

JANUARY 11, 2022

The post Here Are 8 Inspired Ideas from Other Industries that Banks Should Use Too appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Innovative minds in other industries have come up with terrific ways to improve customer experience that banks and credit unions can borrow.

Industry 34

Industry Banking Trends Customer Experience Analysis 34

The Financial Brand

JULY 29, 2021

The post Are Branch Staff Prepared as Offices Become ‘Advisory Centers’? appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Understanding consumers' financial concerns and tailoring advice to those worries means more than sales quotas, J.D Power finds.

Banking Trends 36

Banking Trends Analysis Trends Branding 36

The Financial Brand

SEPTEMBER 7, 2021

The post Why Banks Are Barely Keeping Up with Staff Shortages In a Covid World appeared first on The Financial Brand - Banking Trends, Analysis & Insights. But there are innovative ways to attract and retain employees.

Banking Trends 34

Banking Trends Analysis Trends Branding 34