Remove Branch Strategies Remove Digital Banking Remove Mobile Remove Technology
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It’s Time to Empower a Mobile Workforce in Banking

The Financial Brand

The future of work in banking will become detached from physical facilities and become increasingly mobile enabled. The post It’s Time to Empower a Mobile Workforce in Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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Will the Pandemic Catapult Mobile Video Banking Into the Big Time?

The Financial Brand

Interest in live video banking was warming up prior to coronavirus. Now it's hotter as the technology is used as a branch alternative. The post Will the Pandemic Catapult Mobile Video Banking Into the Big Time? appeared first on The Financial Brand.

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Battle for Talent Heats Up as Digital Banking Becomes Paramount

American Banker

Citigroup lost a big technology executive last week and hired another from JPMorgan Chase. It all shows scoring top digital talent has become vital to the largest banks as mobile becomes their future. Then word surfaced that JPMorgan had decided to replace that exec anyway and a successor was ready to go.

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Citi Recruits JPM's Gavin Michael to Lead Consumer Technology

American Banker

Gavin Michael, head of digital banking for JPMorgan Chase's retail unit, is moving to Citigroup.

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Are You My Banker, or a Computer?

American Banker

"I'm both," could be the answer a mobile customer of USAA and perhaps other financial institutions gets in the not-too-distant future from a virtual assistant powered by artificial intelligence, key nuggets of customer-specific data and other technology.

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The ATM of the Future Will Be Much More Personalized

The Financial Brand

New units will be user-customized, mobile-integrated and more efficient. The post The ATM of the Future Will Be Much More Personalized appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Having bounced back from Covid's hit, ATMs are now changing.

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Banking Customers Prefer Digital Capabilities Over Branch Proximity

The Financial Brand

A strong digital banking offering is more important than a close branch for most consumers, resulting in a redefinition of 'convenience'.