South State Correspondent

MAY 31, 2023

The advent of generative artificial intelligence is about to shift branch strategy again to re-raise the question – how can we get the most out of our branches? At an average of $1 million per year to operate, the branch is the most expensive per unit channel in banking, given that a good branch serves 2,000 to 3,000 customers.

Data 195

Data Branch Strategies Strategy Mobile 195

South State Correspondent

MAY 1, 2024

With financial hardship, competition from dominant players, and a startup budget, Gentle Monster faced many of the same challenges as a community bank. Being months away from bankruptcy, Kim launched a bold five-step plan driven by a strategy around innovation. Leveraging social media, Gentle Monster started to get traction.

Innovation 195

Innovation social media Branding Marketing 195

American Banker

MAY 26, 2016

A community bank CEO takes a contrarian approach to underperforming branches, staffing up instead of closing them down, and Bank of the West embeds star employees at nonprofits as leadership training.

Branch Strategies 34

Branch Strategies Strategy Leadership Training 34

American Banker

SEPTEMBER 6, 2016

Under pressure from regulators and consumer advocates, brick-and-mortar banks are now offering overdraft-free accounts. But online-only and community banks still have them beat as the type and number of fees associated with big-bank checking have multiplied.

Community Bank 28

Community Bank Community Regulation Online 28

American Banker

JULY 14, 2016

JPMorgan posted strong gains in consumer deposits and mobile users, and other big banks are expected to do the same. It could be a sign that megabanks are indeed stealing market share from regional and community banks.

Regional 28

Regional Community Bank Community Mobile 28

American Banker

AUGUST 16, 2016

Old Dominion National Bank in McLean, Va., has hired Stephanie Lykins-Harvey, formerly of Cardinal Bank in McLean, as director of retail banking.

Retail 28

Retail National DC Branch Strategies 28

American Banker

OCTOBER 3, 2016

banks climbed nearly 6% year over year, to $11.3 trillion, even as the total number of banks and branches declined. Total deposits at U.S.

FDIC 49

FDIC Branch Strategies Community Bank Regional 49