The Financial Brand

FEBRUARY 3, 2020

Bank, PNC and TD Bank reveal about how they're redesigning their branch networks and retail strategies overall. The post How Regional Banks Are Revamping Retail Strategies for 2020 appeared first on The Financial Brand. Here's what leaders at U.S.

Regional 25

Regional Strategy Retail Branding 25

The Financial Brand

JULY 6, 2020

Regional bank wrestles with branch role as digital soars and virtual meetings take on more of the advisory work. The post Citizens Bank CXO Details How COVID Has Changed Retail Banking appeared first on The Financial Brand. Data and agility are keys.

Retail 29

Retail Regional Meeting Branding 29

The Financial Brand

AUGUST 12, 2020

Banks and credit unions are reimagining in-branch banking as consumers shift their post-pandemic behavior patterns and expectations. The post How the Appointment Economy Is Changing the Retail Banking Experience appeared first on The Financial Brand.

Retail 28

Retail Branding Branch Strategies Customer Experience 28

The Financial Brand

JUNE 1, 2020

Branch banking has become the channel of last resort. Here's what banks and credit unions must do now in digital to effectively compete. The post Retail Banking Without Branches: 7 Critical Elements of the New Reality appeared first on The Financial Brand.

Retail 25

Retail Branding Branch Strategies Customer Experience 25

The Financial Brand

OCTOBER 27, 2019

The best distribution models in banking will leverage data, advanced analytics and AI to create seamless and personalized multichannel experiences. The post Current Retail Banking Distribution Models Are Destined to Fail appeared first on The Financial Brand.

Retail 18

Retail Analytics Branding Data 18

The Financial Brand

FEBRUARY 7, 2021

Some insist regional banks are doomed. But they overlook a midwestern institution that gives away little to the megabanks in retail banking. The post How Huntington Bank Has Quietly Become a Digital Powerhouse appeared first on The Financial Brand.

Regional 40

Regional Branding Retail Branch Strategies 40

The Financial Brand

OCTOBER 8, 2020

Looking to cement its dominance in retail banking, Bank of America created Life Plan 1.0, a digital app tightly tied to in-person experience. The post Inside the Strategy Behind BofA’s Digital Life Planning App appeared first on The Financial Brand.

Strategy 39

Strategy America Branding Retail 39