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7 Rules To Improve Total Experience Using the “Time-on-Task” Methodology

South State Correspondent

We don’t care if it is an ATM, a new branch design, a fraud database, a deposit account opening product, or a core system, time matters. Usually, speeding up technology comes down to intelligent design around a thoughtful process and using existing or third-party data to limit input time. The result?

Policies 195
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Gonzo Goes to BAI Retail Delivery 2014: Sweet Home Chicago?

Gonzobanker

Tom McGill of First Financial Bank led a session with our own Jim Burson where McGill pointed to the risks of single-service customers, the importance of customers advocating for your brand, and getting bank reporting accountability simplified across channels. The big theme was branch of the future. Execs from Broadway Bank and U.S.

Chicago 98