Celent Banking

OCTOBER 20, 2016

The second problem is more significant — it confuses developing a future branch design vision with preparing the existing branch infrastructure for those new designs. For example, physical design is clearly a new branch design element.

Branch Design 100

Branch Design Capital Training User Experience 100

South State Correspondent

OCTOBER 20, 2022

We don’t care if it is an ATM, a new branch design, a fraud database, a deposit account opening product, or a core system, time matters. Usually, speeding up technology comes down to intelligent design around a thoughtful process and using existing or third-party data to limit input time. The result?

Policies 195

Policies Training Customer Experience Examples 195

Jeff For Banks

SEPTEMBER 2, 2019

This would allow branches to have four FTEs, assuming one is absent at all times for training, customer visits, PTO. Design should match emerging needs for branches - Taj mahals are not necessary unless you are using a hub and spoke in larger towns, and lower footprint branches such as the 1,000 square footer.

Branch Design 68

Branch Design Community Bank Strategy Survey 68

Gonzobanker

NOVEMBER 18, 2014

Bank discussed universal bankers in one solid session with gritty details of higher satisfaction and retention rates of universals and the emphasis on knowledge (training and ongoing mentoring). The big theme was branch of the future. But here’s the question: will the transformation really be led by hardware and branch design vendors?

Chicago 104

Chicago Retail Branch Design Training 104