PYMNTS

NOVEMBER 19, 2020

One restaurant that is working to incorporate AI into numerous parts of its operations is Boston Market , a Colorado-based fast-casual chain that has 330 locations in 37 states. I’m very excited about what AI can do for restaurants, and we are looking at how it fits with Boston Market right now,” he said. “I

Boston 200

Boston Fraud Meeting Mobile 200

PYMNTS

NOVEMBER 23, 2020

To illustrate how AI adoption is playing out in the field, the November Mobile Order-Ahead Tracker® contains a deep dive on the efforts of the Colorado-based Boston Market chain. He said that AI processes data faster, “allowing restaurants to better tailor their mobile and in-person marketing efforts toward individuals’ tastes.

Mobile 289

Mobile Boston Fraud Colorado 289

PYMNTS

APRIL 2, 2018

Josh Glover, EVP of the Americas at banking technology provider nCino, said that when it comes to corporate banking and lending, the end-user experience is just as much of a focus for traditional banks engaging in digital transformation as it is in the consumer banking market.

blockchain 171

blockchain Lending User Experience Mobile 171

Cisco

MAY 29, 2019

And it’s not just about happy customers… Boston Consulting Group data indicates personalizing customer journeys can lead to a 10-30% increase in revenue. The potential cost of a poor user experience for mobile banking is high. When only ATMs experiences are increasing customer satisfaction, banks have a lot of work to do.

Customer Experience 72

Customer Experience Retail San Diego Study 72

Cisco

MAY 29, 2019

And it’s not just about happy customers… Boston Consulting Group data indicates personalizing customer journeys can lead to a 10-30% increase in revenue. The potential cost of a poor user experience for mobile banking is high. When only ATMs experiences are increasing customer satisfaction, banks have a lot of work to do.

Customer Experience 48

Customer Experience Retail San Diego Study 48