From Omni-Channel to Omni-Cliché: Don’t Define, Just Engage
Banking 2020
MARCH 12, 2015
Some technology buzzwords become so embedded in the lexicon they reach cliché status at warp speed. As financial services providers and financial institutions, we’re not really in the business of technology—it enables what we do, but it’s not what we do. It’s a boon for the user and a nightmare for the in-house IT folks.
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