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Retail banking trends to look out for in 2023

Independent Banker

“We have seen an increase in mobile and digital usage, like other banks,” Hancock says, “but these initiatives have helped expand that engagement from balance inquiries and funds transfers to more complex needs like money management and managing debit card security. “In Looking even further into the future.

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2023 Trends & Predictions

Javelin Strategy & Research

Banner Section Home Rss.xml 2023 Trends & Predictions Javelin’s Trends & Predictions reports look at the coming year across the range of Javelin Strategy & Research’s practice areas—digital banking, fraud & security, payments, and wealth management—and highlight the compelling challenges and opportunities likely to emerge.

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Credit Unions Unite Behind Digital Banking

PYMNTS

Early innovators managed cooperatives using the same founding principle that CUs use today: members-first finance in place of indifferent, legacy-style banking. That help is forthcoming, as in the case of the Central Bank of Ireland , which is changing regulations to favor more CU lending with higher limits.

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How You Handle Fraud Will Make Millennials Drop or Love You

FICO

Millennials reward positive fraud outcomes. FICO’s latest research on consumer banking trends has revealed that 22% of US consumers will close an account after a fraud incident, while 29% of Millennials will close all accounts with that bank. with “Security.”. In Millennial parlance, that’s “harsh.”.

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SMBs Remain Hot Spot For Open Banking Business Models

PYMNTS

Intuit QuickBooks Director of Corporate Affairs Rob Burlison said the research “shows that small businesses are in danger of missing out on the massive benefits open banking could bring.”. “It still failing within the first five years, open banking is a great opportunity to help more small businesses in the U.K. Now they don’t have to.

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Surprise: The C-Suite Falls For Invoice Scams The Most

PYMNTS

The problem persists, and evidence suggests it’s getting worse, with recent research from TD Bank revealing news that 91 percent of survey respondents expect B2B payments fraud and invoice scams like business email compromises to increase in the coming years.

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In Payments Fraud, Impersonation Gets Personal

PYMNTS

There also is the specter of payments fraud. In a recent report via Lloyd’s Bank, trends point toward growth in what is known as impersonation fraud, perhaps more commonly known as business email compromise. It’s on the rise, this fraud, up 58 percent year over year, said Lloyd’s. Ghosts in the (Corporate) Machine.

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